Freight & Shipping Charges
Ground: Orders shipping via small package/common carrier ground will be billed UPS published rates and the shipping charge will be capped at 20% calculated from the merchandise total. This includes initial orders as well as the backorders.
Express (Next Day and Two Day): You will be billed the actual published rate from the carrier's chart which includes dimensional weight packages.
*The freight charges apply to the Continental U.S shipments only.
*Your credit card will not be charged until your items are shipped. If you have any questions call us toll-free at 800-304-7262.
Rush Delivery Deadline Schedule: When referring to Express Two Day and Next Day delivery, we adhere to "business" days. To ensure Express Two Day delivery, kindly make your orders by 3 PM EST two days prior to your intended delivery date. Should you need Next Day delivery, please contact us at 800-304-7262. For Next Day Orders, placement is required by 3 PM EST on the day preceding your desired delivery date.
Handling Fee: Due to adjustments in our handling procedures, a handling charge equivalent to 1% of your total order value will be applied to your order during the shipping process.
International Customers: We apologize for any inconvenience, but currently, we are unable to accommodate online orders for international addresses. To proceed with your order, kindly reach out to our International Sales Department at 800-304-7262 during our operating hours from Monday to Friday, 9:00 AM to 6:00 PM EST, or you may also contact us via email.
Estimated Delivery Times for Standard Ground Shipping from our Distribution Center in Lewisburg, TN
Note: Orders must be placed by 3:00 PM EST. Shipping estimates are based on Business Days (Mon. - Fri.). The estimates are based on the time your package leaves our warehouse. Ground shipping orders can take 3-5 days to process through the warehouse.